.complaints-hero {
  padding: 48px 0 24px;
  background:
    radial-gradient(circle at 15% 20%, rgba(255, 231, 177, 0.55), transparent 45%),
    radial-gradient(circle at 85% 10%, rgba(91, 159, 143, 0.18), transparent 40%),
    linear-gradient(180deg, #fffef9 0%, #ffffff 100%);
}

.complaints-hero-inner {
  max-width: 960px;
  margin: 0 auto;
}

.complaints-eyebrow {
  color: var(--color-primary);
  font-weight: 600;
  font-size: 16px;
  margin-bottom: 8px;
}

.complaints-hero h1 {
  color: var(--color-cta);
  margin-bottom: 12px;
}

.complaints-sub {
  color: var(--color-secondary-text);
  max-width: 34em;
  line-height: 1.7;
}

.complaints-hero-img {
  max-width: 280px;
}

.complaints-form-section {
  padding: 16px 0 64px;
}

.complaints-form {
  max-width: 760px;
  margin: 0 auto;
  background: #fff;
  border: 1px solid rgba(91, 159, 143, 0.22);
  border-radius: 28px;
  padding: 28px 24px 32px;
  box-shadow: 0 18px 40px rgba(91, 159, 143, 0.08);
}

.complaints-form .form-label {
  color: var(--color-primary);
  font-weight: 600;
  font-size: 16px;
  margin-bottom: 8px;
}

.complaints-input {
  border: 1.5px solid rgba(91, 159, 143, 0.35);
  border-radius: 14px;
  padding: 12px 14px;
  font-family: inherit;
  font-size: 16px;
  background: #fffcf5;
  color: #1f2a2e;
}

.complaints-input:focus {
  border-color: var(--color-primary);
  box-shadow: 0 0 0 3px rgba(91, 159, 143, 0.18);
  background: #fff;
}

.complaints-submit-btn {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  min-width: 200px;
  margin-top: 8px;
  padding: 14px 28px;
  border: none;
  border-radius: 999px;
  background: var(--color-cta);
  color: #fff;
  font-family: inherit;
  font-size: 18px;
  font-weight: 600;
  transition: background-color 0.2s ease, transform 0.15s ease;
}

.complaints-submit-btn:hover:not(:disabled) {
  background: #d97f2f;
}

.complaints-submit-btn:disabled {
  opacity: 0.7;
  cursor: not-allowed;
}

.complaints-alert {
  border-radius: 14px;
  padding: 12px 14px;
  font-size: 15px;
  font-weight: 500;
}

.complaints-alert.is-success {
  background: rgba(128, 216, 56, 0.15);
  color: #3a7a12;
  border: 1px solid rgba(128, 216, 56, 0.35);
}

.complaints-alert.is-error {
  background: rgba(220, 53, 69, 0.1);
  color: #a11f2e;
  border: 1px solid rgba(220, 53, 69, 0.25);
}

.message-thanks-modal .modal-content {
  border: 1px solid rgba(91, 159, 143, 0.22);
  border-radius: 20px;
}

.message-thanks-modal .modal-body {
  color: var(--color-primary);
  font-weight: 600;
  line-height: 1.7;
}

.hp-field {
  position: absolute;
  left: -10000px;
  top: auto;
  width: 1px;
  height: 1px;
  overflow: hidden;
}

@media screen and (min-width: 768px) {
  .complaints-form {
    padding: 36px 40px 40px;
  }

  .complaints-hero {
    padding: 64px 0 32px;
  }
}